Refund Policy

1. 30-Day Refund Window

You may request a refund within 30 days from the date of purchase. Requests made after 30 days from the date of purchase are outside the refund window and cannot be processed.

2. Eligibility

Refunds are available for products purchased directly through collaborativemanagementapp.com. To keep the process fair, we ask that your request include your order number and the email used at checkout. Repeated refund requests on the same downloaded product may be declined.

3. How to Request a Refund

• Email us at support@collaborativemanagementapp.com with your order number and the reason for your request.
• You will receive a confirmation that we've received your request.
• Once approved, your refund is issued to your original Visa or Mastercard.
• Refunds typically appear within 5–7 business days, depending on your bank.

4. Refund Method

All approved refunds are returned to the original card used for the purchase. We do not issue refunds by cash, check, or to a different card.

5. Partial Refunds

If your order included multiple products and only some are eligible, we may issue a partial refund for the qualifying items while keeping the remainder of the order in place.

6. Exchanges

Because all products are digital, we do not offer exchanges. If you purchased the wrong product, contact us within the refund window and we'll help you sort it out.

7. Questions

If you're unsure whether your purchase qualifies, reach out before or after buying. Our team is happy to walk you through your options.

8. Contact

GwenHub LLC
12530 Fairwood Pkwy Ste 102 #448, Bowie, MD 20720
Email: support@collaborativemanagementapp.com
Phone: (866) 384-9540 (Mon–Fri, 9:00 AM – 5:00 PM EST)